Coffee Stop: from lost paper cards to 190+ members in 2 months
Coffee Stop in Belgrade moved from paper stamp cards to Looppass in August 2026. In the first two months, 190+ customers added the card to their phone's wallet, made 500+ visits and redeemed 54 rewards. The cards no longer get lost, and owner Nikola can now see who keeps coming back.
Loyalty program resources · Updated October 2026
At a glance
| Business | Coffee Stop, Belgrade, Serbia |
|---|---|
| Before | Paper stamp cards |
| On Looppass since | August 2026 |
| Customers in the first 2 months | 190+ |
| Visits in the first 2 months | 500+ |
| Rewards redeemed in the first 2 months | 54 |
Before: paper cards that got lost
Coffee Stop used paper stamp cards. Customers lost them, so their progress was lost too, and the shop had no way to know who its regulars were.
What changed
With Looppass the card lives in Apple Wallet or Google Wallet, which customers always carry, and every stamp is checked on the server. Owner Nikola: "Two months in, almost 200 of our guests carry the card on their phone. Paper cards got lost. These don't, and I can see who keeps coming back."
54 rewards were redeemed in two months: customers didn't just join, they kept coming back until the card was full.
What other businesses can copy
- Switch while regulars still remember the paper card: offer to carry over their stamps at the first scan.
- Use the dashboard to see who keeps coming back, and who stopped, instead of guessing.
- Watch rewards redeemed, not just sign-ups: it shows whether people actually return.
Questions
What results did Coffee Stop get from a digital loyalty card?
190+ customers, 500+ visits and 54 rewards redeemed in the first two months.
Why did Coffee Stop switch from paper cards?
Paper cards got lost, and with them the customers' progress. Wallet cards don't, and the owner can see who keeps coming back.
Try Looppass free for a month.
We build your card from your logo and reward. Your customers join with one tap, no app.